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Know what to fix first

For clinics, studios and appointment-based businesses: a structured review of how you run today, ending in a roadmap you can act on. It is the business version of a physiotherapist’s initial assessment, and it is optional.

What the Health Check gives you

  • A scorecard

    How your tools, bookings and admin score today, so you can see where time and money slip away.

  • Your top 3 quick wins

    Three changes you can make soon that save time or tidy up how you work, without a big project.

  • A 90-day costed roadmap

    What to do, in what order and what each step costs, so you can plan the next quarter with confidence.

  • A walkthrough call

    We take you through the results and answer your questions, so nothing is left in a document you never read.

Before any treatment plan comes an initial assessment.

The Health Check is that assessment for your business. We look at how it runs today, so the plan fits where you are, not where a template says you should be. When the starting point is already clear, a scoped job can go straight to a quote.

What happens, from the first call to launch

  1. Request a free call

    Free

    You tell us about the business. We reply within two business days with times for a 30-minute call on Google Meet, where we say honestly whether we can help.

    What you do
    Describe your clinic or studio and what is slowing it down.
    What you get
    A straight answer on whether we can help, and where to start.
  2. Digital Health Check

    1–2 weeks

    Optional, and priced for your business: when the starting point is not clear, we recommend a Digital Health Check. Like a physiotherapist’s initial assessment before a treatment plan, it is a structured review that ends in a roadmap.

    What you do
    Walk us through how the business runs and show us the tools you use.
    What you get
    A scorecard, your top 3 quick wins and a 90-day costed roadmap.
  3. Find your stage

    1–3 days

    We match what the business needs to the five stages, from the roadmap or straight from the call. You can start at Foundation, Operate or Intelligence, wherever the business is today.

    What you do
    Tell us what matters most this year.
    What you get
    One clear place to start, chosen with you.
    See the five stages
  4. Quote and fit

    3–5 days

    We write up what we will build, in what order and over how long, and quote it for your business. If it does not fit, you have lost nothing but the time to read it.

    What you do
    Review the plan and ask every question you have.
    What you get
    A written scope, timeline and quote.
  5. Start

    3–12 weeks

    We build in the order we agreed, and you see working pieces along the way, not one big reveal at the end.

    What you do
    Try each piece as it lands and tell us what to change.
    What you get
    Working systems, and you own the data and the code built for you.
  6. Launch and scale

    Monthly

    Once it is live, we keep it running: hosting, upkeep, fixes and a monthly insights report. When you are ready for the next stage, you move up.

    What you do
    Read the monthly report and decide what to improve next.
    What you get
    A system that stays healthy and a clear view of how the business is doing.

Questions about the Health Check

What happens on the free call?

It is a 30-minute call on Google Meet. You tell us how your clinic or studio runs and what is slowing it down, and we tell you honestly whether we can help. There is no obligation.

Do I need a Health Check?

Not always. It is optional, and we recommend it when the starting point isn’t clear. When the job is clearly scoped, such as a website, we can quote it straight from the call.

Is the Digital Health Check free?

The call is free. The Digital Health Check is paid work, priced for your business and agreed before anything starts, so we never begin it without that agreement.

Do I need to switch my practice software?

No. The Health Check looks at the tools you already use, including your practice software. We connect what works and, where a tool can’t do the job, build what fits. Charting, insurance billing and patient records stay in your practice software.

How long does it take?

Usually one to two weeks from the end of the call to the walkthrough, depending on how many tools you use and how quickly we can see them.

Request your free call

Tell us a little about your business and what you’d like to change. We reply within two business days with times for a 30-minute call on Google Meet.

  • 30 minutesLong enough to understand your business, short enough to fit around your day.
  • Online or in personA video call from wherever you are, or in person in Toronto and the GTA when it helps.
  • Free to youThe call costs nothing. A Digital Health Check, if you want one, is priced for your business.

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